Business ProfileforAmos Exteriors

In January I called to get an estimate to repair my roof, to include gutters and facia. They were very prompt with my call and sent someone out to inspect the roof and repairs requested on February 5th, 2024. On February 9th, 2024 Amos Exteriors sent me an email estimate which I reviewed and approved. After multiple calls and texts I finally got them to answer my calls and sent a representative out to sign the contract and accept 1/2 payment - Deposit of $1,682.00 which was paid via Check #****. That check was cashed by Amos Exteriors on March 12, 2024. I was told by the representative that the work would be scheduled within the next two weeks. After multiple calls and texts to find out when the work would be scheduled (This process took almost 4 weeks of being told "we will get you on the schedule, we will call you, etc.) I finally called the corporate office to find out what was actually going on. Finally on Tuesday, March 26th, 2024 when calling the corporate office once again, the representative told me over the phone that "they could not do the work for the amount that was agreed upon". This was after the estimate was approved, this was after the contract was signed by myself and Amos Exteriors and after they had received payment for the work to be completed. I told them I was frustrated and disappointed and they said they were sorry and would be issuing a refund immediately. After talking with several representatives that promised that the refund would be made this week, Today March 29th, 2024 they stopped taking my calls and no refund has been made.