BBB Business Review

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Description

Residential, and commercial plumbing and heating supplies, and equipment.  Specializing in Rheem water heaters - both residential, and commercial.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Winthrop Supply Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Winthrop Supply Company, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Winthrop Supply Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 08, 2007 Business started: 06/01/1939 in IN Business incorporated 07/13/1939 in IN
Type of Entity

Corporation

Business Management
Mr. William Steck III, President Mr. William D Cowell, Vice President
Contact Information
Principal: Mr. William Steck III, President
Business Category

PLUMBING FIXTURES, PARTS, SUPPLIES-WHLS/MFG HEATING EQUIPMENT

Products & Services

Winthrop Supply Company, Inc. sells the following brand(s): A. Y. McDonald Pumps, Delta Faucets, Elkay sinks, and coolers, Gastite CSST Flexable gas systems, Gerber China, Rheem Water Heaters, Woodford Hydrants, Zoeller Pumps, Zurn Commercial faucets, and flush valves

Winthrop Supply Company, Inc. offers the following product(s): Pex tubing, and fittings, Plastic pie and fittings, Plumbing chemicals, and solvents, Steel pipe, Sump pumps, and battery back up systems, Toilets, and fixtures, Water Heaters

Method(s) of Payment
Cash, Checks, and all credit cards
Refund and Exchange Policy
Refunds, and exchanges with original reciept.  Material must be in original condition, and packaging for re-stocking charges to be waived.  Restocking charges are at our sole discretion.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.