BBB Business Review

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that A-1 Cash Advance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

A 1 Cash Advance has contacted BBB and stated their phone number has been spoofed. Consumers across the United States informed the company and BBB they were solicited to apply for a loan.  Per A 1 Cash Advance they do not solicit over the phone for loans. A1 Cash Advance is only authorized to provide loans in the state of Indiana and Tennessee and the company's maximum amount to loan is $600.00. BBB has confirmed the spoofing with the company's telephone carrier.  In the event you receive a phone solicitation, do not give any personal information to the caller.  If you have any questions, please contact the company at their Eastside location, 317-897-2420.

The definition of "spoofing" is:  Telemarketers often hide behind fake or misleading Caller ID numbers, a practice known as "spoofing."  The callers main purpose is to obtain any personal information on an individual.

The company has a spam alert on their website.  For more information, please visit www.a1cashadvance.com/scam-alert.aspx.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A-1 Cash Advance include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A-1 Cash Advance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 29, 2008 Business started: 05/01/1996 in IN Business incorporated 03/06/2002 in IN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Financial Institutions, IN Department of
30 S. Meridian Street, #300, Indianapolis IN 46204
http://www.in.gov/dfi
Phone Number: (317) 232-3955

Type of Entity

Corporation

Business Management
Mr. Gus Saucerman, Owner
Contact Information
Principal: Mr. Gus Saucerman, Owner
Business Category

PAYDAY LOANS CHECK CASHING SERVICE LOANS Mortgage and Nonmortgage Loan Brokers (NAICS: 522310)

Alternate Business Names
G & R Advance, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.