BBB Accredited Business since
Phone: (317) 255-5650 PO Box 40, Fortville, IN 46040
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A BBB Accredited Business since
BBB has determined that Central Paving of Indianapolis, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Central Paving of Indianapolis, LLC include:
- 6 complaint(s) filed against business
Factors that raised the rating for Central Paving of Indianapolis, LLC include:
- Length of time business has been operating
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||6|
Additional Complaint Information
BBB files indicate there is a pattern of complaint for this company. Complainants allege the company has delays in returning customer calls and completing repairs. BBB contacted the company asking for voluntary cooperation in eliminating the pattern of complaints. The company responded with "We have implemented a strategy for better communication with customers. We have hired someone to do repairs so these will get done within a week of the complaint. If the complaint is cracking, we will assess the problem within that week and repair them but the customer will be aware we live in Indiana and the probability of cracking is greater than somewhere in a warmer climate year round." BBB will continue to monitor the complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. David Pryde, President Ms. Kathy Kotzelnick, Sales/Office Manager
PAVING CONTRACTORS Asphalt DRIVEWAY INSTALLATION, PAVING & REPAIR All Other Specialty Trade Contractors (NAICS: 238990)