BBB Business Review
This Business is not BBB accredited
Keystone Plaza Moving & Storage
Phone: (317) 257-4291 5251 N. Keystone Avenue, Indianapolis, IN 46220
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have sufficient information to issue a rating on this business.
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The BBB has requested basic information from this company. The BBB has not received a response. Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business.
For regulations concerning intrastate (within one state) moves in Indiana contact the Motor Carriers Division at (317) 615-7200.
Companies will offer estimates to approximate the cost of their service. Such estimates can be binding (the mover guarantees the price prior to the move) or non- binding (the mover estimates the price and provides final charges after the shipment is weighed).
Ask the mover to explain the estimate in detail, as a binding estimate may cost more than a non-binding one. Make sure the list of the items to be moved is complete and accurate. Reach a clear understanding of what the estimate is supposed to represent so that all parties are in agreement.
The BBB reminds you that an estimate is only an opinion and not a contract. Be sure to inquire about all possible charges that may be included in any services that are to be provided. Get estimates and verbal promises in writing.
Be sure to find out who takes responsibility in the event of damage to your home or property. Most movers offer various insurance options at an additional fee.
This type of company may require licensing. To verify if licensing is required and/or if the company is properly licensed, contact the Motor Carrier's Division of the Department of Revenue at 317-615-7200 or visit their website at www.in.gov/dor.