BBB Business Review

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This business is not BBB accredited.

Tonguestud.com

Phone: (765) 743-4341 110 Circle Lane, West Lafayette, IN 47906


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • The business's BBB file information is being reviewed and/or updated.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tonguestud.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 03, 2008
Business Category

MAIL ORDER & CATALOG SHOPPING

Alternate Business Names
Pegasus Enterprise
Additional Information

The BBB has requested basic information from this company. The BBB has not received a response. Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business.

Industry Tips

Under the Federal Trade Commission's Mail Order Rule, a company must ship your order within 30 days from the time it receives the completed order, unless, in making the offer, the company clearly stated some other time for shipment.

If the company cannot ship your order within the time advertised, it must inform you in writing of the delay. The company must give you the chance to cancel your order if you do not agree to the delay. If you decide to cancel, the company must refund your money within 7 days of your notice of cancellation. If you do not respond to the company's notification of delay, the company may assume you agree to the delay. It then has another 30 days to send the merchandise. The company may not, however, delay shipment beyond an additional 30 days without your express consent.

The Mail Order Rule does not apply to orders placed over the telephone and charged to your credit card, COD orders, or orders for which you send no advance payment. The Rule also does not cover mail order services such as photofinishing, seeds and plants, magazine orders, and "negative option plans" such as those used by some book, record, and tape clubs.

Whenever you shop by mail, be sure to record the date, name and address of the company, merchandise ordered, and payment make in case you need to reach the company about the order.

Industry Tips
FTC Mail Order Rule
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.