BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Rich Farm Garden Supply include:
- 12 complaints filed against business
- Failure to respond to 12 complaints filed against business
- BBB does not have sufficient background information on this business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||12|
Additional Complaint Information
In November 2012, BBB contacted the business regarding the pattern of complaints but did not receive a reply. BBB files indicate that this company has a pattern of customer complaints. Specifically, complainants allege having ordered merchandise and receiving only a partial delivery or no delivery at all. Complainants further allege the company does not respond to emails when they report a problem or inquire about product delivery.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
MAIL ORDER & CATALOG SHOPPING NURSERIES-PLANTS, TREES, ETC. LAWN & GARDEN EQUIPMENT & SUPPLIES