Business ProfileforGlobal Atlantic Financial Group

I am trying to get a corrected 1099-R for the 2023 tax year. I received a 1099-R from the company the first week in March (IRS states that they must be mailed by 1/31). The form was incorrect in that it showed no withholding for federal or state taxes. I called up and was told that it would take 2-5 business days to investigate. After 5 business days I started calling daily for updates. After 3 weeks of daily promises for an update, found out that the person creating the form had entered the withholding percentages as 0.15% and. ******% instead of the correct number of 15% and 4.25%. I received an updated 1099-R, but this time, they calculated the withholding off of the wrong gross dispersal ($450 too little) so the taxes withheld were wrong again. A week later, (again after escalating daily phone calls), I received another 1099-R, but this time, it had the wrong gross dispersion (off by a factor of 10 due to a decimal place error) and was for the wrong year (2022). It also had no withholding shown on it. I found out that they closed the case file with the issuance of a new 1099- R, so Im starting over again, and will have issues filing my taxes for this year.I have called so many times and dealt with their offshore people and escalated onshore associates that I can recognize people by the sound of their voice. I have escalated multiple times to a supervisor and have been told multiple times I would get a call back by COB that day. Of the 15+ times that I have been told this, I have only received one call back stating that the tax department was still working on it.