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Central Indiana

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BBB Accredited Business since

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Description

We service, sell and install heating, cooling and indoor air quality products. Our service club provides maintenance and service on these products. We offer 24 hour emergency service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Action Air, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Action Air, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Action Air, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: September 26, 2006 Business started: 11/01/1986 in IN Business incorporated: 01/02/2002 in IN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Marion County-Department of Code Enforcement
1200 S Madison Avenue, Indianapolis IN 46225
http://www.indy.gov/eGov/City/DCE/Pages/home.aspx
Phone Number: (317) 327-1291

Type of Entity

Corporation

Business Management
Mr. John Dinger, President Mr. Gary Sylvester Mrs. Kandie Dinger, Vice President
Contact Information
Principal: Mr. John Dinger, President
Principal: Mr. Gary Sylvester
Business Category

HEATING & AIR CONDITIONING AIR CONDITIONING REPAIR AIR CONDITIONING SYSTEMS-CLEANING FURNACES-HEATING FURNACE SALES & SERVICE AIR DUCT CLEANING AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR QUALITY SERVICE AIR CONDITIONING CONTRACTORS & SYSTEMS HEATING CONTRACTORS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Action Air, Inc. sells the following brand(s): Aprilaire, Goodman, Honeywell, Lennox, Oxyquantum, White Rogers

Action Air, Inc. offers the following product(s): Air Conditioners, Air Handlers, Condensing units, De Humidifiers, Filters, Furnaces, Heat Pumps, Humidifiers, Indoor Coils, Media Filters, Thermostats, Ultra Violet Air Purification, UV Lights

Method(s) of Payment
Cash, check, Visa, Mastercard, Discover, American Express and financing.
Refund and Exchange Policy
All repair parts are guaranteed for two years. We offer a 100% satisfaction guarantee.
Industry Tips
Air Duct Cleaning Heating & A/C Contractors Licensing/Registration-Contractors
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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