BBB Business Review

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BBB Accredited Business since

Cowpokes Western Outfitters

Phone: (765) 642-3911 Fax: (765) 642-3962 View Additional Phone Numbers 1812 E 53rd Street, Anderson, IN 46013 http://www.cowpokesonline.com


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Description

We carry a big variety of Work, Western and Casual Boots.  We have Western Hats, Clothing, Jewelry, Wallets, Handbags, Horse Tack, Purina Feeds & Home Decor. Childrens Clothing, Boots, Hat, & Toys.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cowpokes Western Outfitters meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cowpokes Western Outfitters include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cowpokes Western Outfitters
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 28, 2008 Business started: 09/27/1993 in IN Business incorporated 09/27/1993 in IN
Type of Entity

Corporation

Business Management
Mr. Jeff Boone, Co-owner/President Mrs. Lynnette Boone, Co-owner/Vice President
Contact Information
Principal: Mr. Jeff Boone, Co-owner/President
Principal: Mrs. Lynnette Boone, Co-owner/Vice President
Business Category

HATS-RETAIL WESTERN APPAREL PROMOTIONAL PRODUCTS EMBROIDERY SCREEN PRINTING BOOTS

Products & Services

Cowpokes Western Outfitters sells the following brand(s): Ariat, B Tuff, Cinch, Corral, Cowgirl Tuff, Dan Post, Double H, Durango, Justin, Montana Jewelry, Old Gringo, Red Wing, Roar, Rock & Roll, Rocky Brands, Timberland, Tony Lama, Wrangler

Cowpokes Western Outfitters offers the following product(s): Boots, Clothing, Hats, Home Decor, Horse Tack, Jewelry, Leather Goods, Purina Feeds, Shavings

Method(s) of Payment
Cash, Mastercard, Visa, Discover, American Express
Refund and Exchange Policy
No Cash refunds past 30 days.  No refunds without receipt and product must be in original condition.
Alternate Business Names
Cowpokes, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.