BBB Accredited Business since

Imperial Fence Company, Inc.

Phone: (317) 888-3241 Fax: (317) 881-1396 View Additional Phone Numbers 100 Academy Street, Greenwood, IN 46143 http://www.imperialfenceco.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We carry galvanized and vinyl coated chain link - Commercial and Residential, wood fencing - privacy and picket, aluminum and pvc fencing.  
We have our own custom gate shop - making custom gates to fit your needs.
We offer electric gate operators for Commercial and Residential needs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Imperial Fence Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Imperial Fence Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Imperial Fence Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 08, 2008 Business started: 01/01/1980 in IN Business incorporated 01/13/1986 in IN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Marion County-Department of Code Enforcement
1200 S Madison Avenue, Indianapolis IN 46225
http://www.indy.gov/eGov/City/DCE/Pages/home.aspx
Phone Number: (317) 327-1291

Type of Entity

Corporation

Business Management
Mrs. Eloise Roberts, President Mr. Ken Roberts, Secretary
Contact Information
Principal: Mrs. Eloise Roberts, President
Business Category

FENCE CONTRACTORS GATES All Other Specialty Trade Contractors (NAICS: 238990)

Method(s) of Payment
We accept all major credit cards, checks or cash.  We do offer financing through Personal Finance.
Industry Tips
Contractors - General Info

Additional Locations

  • 100 Academy Street

    Greenwood, IN 46143 (317) 888-3241

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/14/2013 Problems with Product/Service