BBB Business Review

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This business is not BBB accredited.

D C X, Inc.

Phone: (317) 769-3925 9380 E. S R 32, Zionsville, IN 46077


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for D C X, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on D C X, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 08, 2008 Business started: 08/01/2005
Type of Entity

Corporation

Business Management
Mr. Tim Drummond, President Mr. Tom Drummond, Vice President
Contact Information
Principal: Mr. Tim Drummond, President
Customer Contact: Mr. Tom Drummond, Vice President
Business Category

Electricians FIBER OPTICS COMMUNICATION CONSULTANTS Electrical Contractors and Other Wiring Installation Contractors (NAICS: 238210)

Industry Tips

The BBB suggests that you solicit two or three bids for any work you plan on contracting.

Do not automatically accept the lowest offer. Make sure all bids are based on the same set of specifications and quality of materials to be used. Ask for local references and if possible, inspect the finished projects. Check to see if the contractor is a member of a professional association, which has standards for members. Make sure the contractor is in compliance with all local licensing, bonding, and insurance requirements, and that any necessary building permit is obtained.

Typically, a down payment of one-third of the total contract price is made with additional payments made after completion of each phase of work; final payment should not be made until work is completed and you have inspected the work. If the contractor arranges financing for the work to be done, be sure you understand all aspects of the financial terms, especially if a second mortgage of your home is used as security for the work.

As with any contract, never sign a blank or partially blank contract. Get all verbal promises in writing. If the project is to be completed by a certain date, make sure that is in the contract as well. You may want to inquire about inserting an arbitration clause into your contract in case of any dispute between you and your contractor.

Licensing

In certain counties, this type of company may require licensing. To verify if licensing is required and/or if the company is properly licensed, contact the Courthouse in the county where the company is located.

Industry Tips
Contractors - General Info Licensing/Registration-Contractors
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.