This Business is not BBB accreditedAdditional Locations
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This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Indy Air Care include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Indy Air Care include:
- Length of time business has been operating
- Response to 18 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||18|
Additional Complaint Information
BBB files indicate that this company has a pattern of customer complaints. Specifically, complainants allege they responded to an advertisement for a certain price, typically $39.99 to $59.00, and when company arrived at the home, company greatly inflated the price by recommending additional services ranging from $420.00 to $7000.00. Consumers also allege cleaning services were poor. In December 2012, BBB contacted the business for their response regarding the pattern of consumer complaints. On December 27, 2012, BBB did receive a response, but BBB has been unable to confirm the person that responded is authorized to speak on behalf of the company.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Indiana State Chemist
175 S. University Street , West Lafayette IN 47907
Phone Number: (765) 494-1492
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Jim Cole, Owner
DUCT CLEANING VENTILATING SYSTEMS-CLEANING Mold & Mildew Inspection/Removal/Remediation AIR PURIFYING & CLEANING SYSTEMS & EQUIPMENT