BBB Business Review

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BBB Accredited Business since

The Peters Group, LLC

Phone: (317) 293-0845

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company specializes in design, installation and maintenance of: irrigation/in-ground sprinkler systems, landscape lighting, ponds, water gardens, and property drain tile. We also snow plow and salt both commercial and residential properties. We design and install invisible fences for pets as well as property fences (privacy/non-privacy). We grade and install sod for lawn, design landscapes, and maintain flower beds.We install concrete and stamp patios, walkways, and decks. We do property restoration and cleaning at the same time. We also do residential and commercial properties for these areas. As a company we also provide General Contractor services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Peters Group, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Peters Group, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Peters Group, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 10, 2006 Business started: 07/16/2004 in IN Business incorporated 07/16/2004 in IN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Marion County-Department of Code Enforcement
1200 S Madison Avenue, Indianapolis IN 46225
Phone Number: (317) 327-1291

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Christopher Peters, Owner
Contact Information
Principal: Mr. Christopher Peters, Owner
Business Category


Products & Services

The Peters Group, LLC sells the following brand(s): We are a select contractor with Rainbird, our preferred product of choice, but will install Toro, KRain or Hunter.

Method(s) of Payment
All major credit cards: Discover, American Express, VISA, MasterCard etc. Checks, Cash. Customers can visit our website and make a secure pay on their account.
Industry Tips
Contractors - General Info Contracts Licensing/Registration-Contractors

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.