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Find a Location

Express Restorations, LLC has 1 locations, listed below.

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    Business ProfileforExpress Restorations, LLC

    General Contractor

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1506 W Smith Valley Rd, Greenwood, IN 46142-1548
    BBB File Opened:
    3/14/2012
    Years in Business:
    12
    Business Started:
    6/1/2011
    Business Incorporated:
    6/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Robert Turner, Owner
    • Ms. Madelynn Turner
    Contact Information

    Principal

    • Mr. Robert Turner, Owner

    Customer Contact

    • Mr. Robert Turner, Owner
    • Ms. Madelynn Turner

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    We had a fire in ov 2020 we hired this company to completely restore our house. They were paid almost $300,000 to do so. The issues started early when they painted our house the wrong color. We had 3 different points of contact due to termination by the company. The owner ************************* straight lied to us several times about a completion date. We were not told in advance time or enough time to get the cabinets that we wanted. When we finally got to move in 2 months past the due date when we came home no one from the company was at the house to show us anything we were alone. The front sidewalk had not been poured, one of the windows and screens are broken we had a floid in our garage on the 3rd day and the yard is a complete mess bricks rocks nails glass etc all in the yard the owner told us ge had used the yard money for another project which was not approved we have been back home for 5 months and the yard and window and screen have not been fixed and ****** will not respond to my messages. And the garage floor has plaster spots everywhere.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kim L

    1 star

    06/30/2022

    They installed incorrect windows and damaged interior and exterior of my home. Refused to return thousands of dollars in deposits after I declined to do further work with them. They placed untreated interior wood on my ***************. They left enormous holes around the windows and threw away our ****s woodwork. They also entered my home without permission to steal back product I previously paid for. This is just a short list of problems we encountered with Express Restorations. We are currently in litigation because of their unethical business practices. Please do your full due diligence before considering giving any money to this business.

    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

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