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Central Indiana

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Armed Forces Construction Group, LLC

Phone: (317) 681-4009 1628 Sturm Avenue, Indianapolis, IN 46201 http://armedforcesconstruction.com

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Description

Complete general contractor that can take care of all building and remodeling needs.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Armed Forces Construction Group, LLC include:

  • Length of time business has been operating

Factors that raised the rating for Armed Forces Construction Group, LLC include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Armed Forces Construction Group, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: August 30, 2011 Business started: 01/20/2010 in IN Business incorporated: 01/20/2010 in IN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Marion County-Department of Code Enforcement
1200 S Madison Avenue, Indianapolis IN 46225
http://www.indy.gov/eGov/City/DCE/Pages/home.aspx
Phone Number: (317) 327-1291

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Anthony Muriel, Owner
Contact Information
Principal: Mr. Anthony Muriel, Owner
Business Category

CONTRACTORS - GENERAL Electricians HOME IMPROVEMENTS Painting Contractors Roofing Contractors Siding Contractors Windows - Installation & Service INSURANCE-FIRE & FLOOD SPECIALISTS FIRE & WATER DAMAGE RESTORATION Contractors - Flooring REMODELING SERVICES CONCRETE CONTRACTORS Residential Remodelers (NAICS: 236118)

Method(s) of Payment
Checks
Industry Tips
Contractors - General Info Contracts Licensing/Registration-Contractors

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    1628 Sturm Avenue

    Indianapolis, IN 46201 (317) 681-4009

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Complaint Detail(s)

3/27/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Armed Forces Construction gave us a bid on a project of 65k to complete a job within 30 days, even though they were given 60 days to complete the job. This job had MOLD REMEDIATION that was a REQUIREMENT IN THE BID that we paid for in the completion along with many other projects to be completed. As time passed several jobs were completed in a timely fashion however the 30 day mark passed and the job was not complete. soon, the 60 day mark passed and the job was still not completed. we soon learned that not only were the products that we chose not being put in the house but they were using lack luster materials and cheaper materials so they could cut corners and get by with saving money and ripping us off at the same time. We soon found out that the mold remediation and vent treatments that we paid for were not only NOT completed, but they lied about doing it and had run the heat through out the house so they exposed the entire house with the newly remodeled items to mold and the entire house now needs to be treated properly. They also went past the original schedule by 2 months, and STILL DID NOT COMPLETE HOME and were trying to get an additional 7500 dollars from us to complete the job, even though we have already overpaid them as is. We are in the process of going through fraud claims for them lying to us about the mold remediation and failure to complete the job as well as other products in the home being wrong or incomplete as well as the losses we have had because their failure to complete the job on time. They have exposed us to health risks by failing to complete the mold remediation as we paid for and then lying about it and left us with an incomplete property months behind schedule. They also failed to get permits.

Desired Settlement: They need to refund us the amount that the new contractor is being paid, the amount of the mold remediation, and holding costs of the 2 months past schedule that they caused us to go as well as the cost of the permits they failed to purchase or we are going to pursue it in court.

Business Response:

The bid that I gave the client was a rough estimate and told the client that it would take 30-45 days. I told the client that before we got started that we would walk the project again. I did not hear anything from the client for almost two months. This estimate was with the understanding that the funds were going to be cash and not financed. The client also never advised me that they were going to summit the rough estimate in to a lender because this would have changed the estimate amount.

 Every one of my estimate calls for 50% of the funds down to start and the rest upon completion. They breached that part of the contract. The funding agency does not allow any upfront monies to start and require the contractor to fund the projects and get reimbursed for items that they complete. The client only lets me take 2 draws to get my money back from their project. The paperwork that the lender needed to get a draw took an average of 9 business days from start of paperwork to getting the funds, this lead to the project lasting longer then the suggested 30-45 days.

As for the wrong products being installed I personally accompanied the client and wrote done product numbers to all of the products that were installed in the project.

As for the “mold” remediation the client did not “have it in the budget” to pay experts to have the mildew tested to positivity identify the growth. I used a home store kit witch come up negative on the result. As for running the furnace before the cleaning this did not happen. As a matter of fact we replaced the whole house HVAC which was done a day before the house vents were cleaned and sanitized. 

Business Response:

The bid that I gave the client was a rough estimate and told the client that it would take 30-45 days. I told the client that before we got started that we would walk the project again. I did not hear anything from the client for almost two months. This estimate was with the understanding that the funds were going to be cash and not financed. The client also never advised me that they were going to summit the rough estimate in to a lender because this would have changed the estimate amount.

 

 Every one of my estimate calls for 50% of the funds down to start and the rest upon completion. They breached that part of the contract. The funding agency does not allow any upfront monies to start and require the contractor to fund the projects and get reimbursed for items that they complete. The client only lets me take 2 draws to get my money back from their project. The paperwork that the lender needed to get a draw took an average of 9 business days from start of paperwork to getting the funds, this lead to the project lasting longer then the suggested 30-45 days.

 

As for the wrong products being installed I personally accompanied the client and wrote done product numbers to all of the products that were installed in the project.

 

As for the “mold” remediation the client did not “have it in the budget” to pay experts to have the mildew tested to positivity identify the growth. I used a home store kit witch come up negative on the result. As for running the furnace before the cleaning this did not happen. As a matter of fact we replaced the whole house HVAC which was done a day before the house vents were cleaned and sanitized. 

Consumer Response:

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID *******, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Regards,

***** *******

 

 This is the same email as yesterday? No new information or solutions was provided. Thanks.