Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          ProSand Construction Group, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforProSand Construction Group, LLC

            Flooring Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/21/2010

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            6/1/2010
            Years in Business:
            14
            Business Started:
            6/19/2009
            Business Incorporated:
            6/19/2009
            Accredited Since:
            5/21/2010
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Carl Padron, Owner
            Contact Information

            Principal

            • Mr. Carl Padron, Owner

            Customer Contact

            • Mr. Carl Padron, Owner
            Additional Contact Information

            Fax Numbers

            • (317) 466-1783
              Primary Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/07/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Initial purchase was 6/02/2022 Paid $8,990 (down payment of full amount owed $12,250).Business was to remove carpet on stairs, bedroom, and closet and replace with red oak hardwood, including one solid wood piece for risers, transition pieces between rooms, stain to match existing hardwood, dust containment, and paint trim as needed while we were out of town (6/18/2022-7/4/2022). Work started 6/27/2022.Main dispute: Stair risers are thin piece of veneer with pattern going the wrong direction rather than solid piece of hardwood as discussed during estimate. Only half the transition pieces between rooms were put in place, there are gaps next to floor and wood trim in some areas. Owner met to do walk through but really just stopped by for final payment. He was completely rude and unprofessional and refused to even go up the stairs and look at his companys work. He asked what we wanted and we stated we just wanted the work to be completed and he walked out. He was at our home less than one minute thus he must have not had enough money on the line to make it worth it for his company to do a good job and complete the project. Our home was completely covered in dust also (thus no dust containment) and we didnt even mention this.The owner had no interest in completing work or resolving issues.Have invoice but no order or tracking number.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Richard C

            1 star

            07/10/2021

            I guess I will join the parade of unsatisfied customers. *** **** out to my home to inquire about refinishing the dinning and kitchen area, ********* ****** ****. **** is an expert at conversation making him a great salesman. I do not believe **** has any real employees, he ********* out the refinishing jobs so what you get is the luck of the draw, or not. $1800 and several trips later no cigar, the job ended up horrible. I will be having the floor redone by a reputable company.

            Local BBB

            BBB Serving Central Indiana

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.