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Computer Troubleshooters of Carmel

Phone: (317) 867-0900 316 S Range Line Road #C, Carmel, IN 46032 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


PC and Mac repairs, upgrades, and sales.
General I/T consulting for businesses.
Managed Services for small and mid size businesses including servers, networking, onsite, and remote support.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Computer Troubleshooters of Carmel include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Computer Troubleshooters of Carmel
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 27, 2011 Business started: 02/05/2010 in IN Business incorporated 02/05/2010 in IN
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Feras Mash, Owner Ms. Michelle Mash, Co-OwnerPartner
Contact Information
Principal: Mr. Feras Mash, Owner
Principal: Ms. Michelle Mash, Co-OwnerPartner
Business Category


Products & Services

Computer Troubleshooters of Carmel sells the following brand(s): Apple, Dell, HP, Lenovo, Sony, Toshiba

Computer Troubleshooters of Carmel offers the following product(s): Cloud solutions, Data Backup, Data Recovery, Hardware repair & Upgrade, I/T consulting, I/T service support plans, Software repair & Upgrade, Virus repairs

Method(s) of Payment
All Major Credit Cards
Local Checks
Refund and Exchange Policy
Any Refunds are given as store credit, exchanges are handled on case by case basis.
Alternate Business Names
Adigitek, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.