BBB Business Review
This Business is not BBB accredited
Phone: (317) 250-2293 38 Declaration Drive, Greenwood, IN 46143
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Missing Discs.com include:
- BBB does not have sufficient information to determine how long this business has been operating
- 18 complaints filed against business
- Failure to respond to 18 complaints filed against business
- Advertising issue(s) found by BBB
- BBB does not have sufficient background information on this business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||18|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints. Specifically, complainants allege they ordered and paid for discs that were never delivered or the wrong discs were received. Customers further allege when they emailed or called the company for a delivery status or refund/ exchange request, the company did not respond. BBB attempted to contact the business by certified letter in April 2014 about the patter of complaints but BBB serving Central Indiana's mail was returned by Post Office marked Return to Sender Unclaimed Unable to Forward on May 27,2014.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
COMPACT DISC, TAPE, RECORD - RETAIL