BBB Business Review

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BBB Accredited Business since

Signature Supply, LLC

Phone: (317) 543-0000 View Additional Phone Numbers 12000 Exit 5 Parkway, Fishers, IN 46037 http://www.signaturesupply.net


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Description

Signature Supply is a comprehensive building supply company that provides products and services to a variety of markets, including multi-family, residential and commercial. Founded in Chicago, IL in 1999, Signature Supply is a privately owned company that still believes that the customer should be our number one priority and that the service we provide must exceed the customer’s expectations. Signature Supply experiences growth through building quality relationships, knowledge, service and business innovation. Our daily business operations are exemplified through our core values.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Signature Supply, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Signature Supply, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Signature Supply, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 10, 2012 Business started: 05/27/2007 in AZ Business started locally: 11/24/2009 Business incorporated 11/24/2009 in IN
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Muhammed Becovic, President Ms. Gillian Downham, Regional Director
Contact Information
Principal: Mr. Muhammed Becovic, President
Customer Contact: Katie Tischler, Office Manager
Related Businesses
Becovic Management Group of Indiana
Business Category

BUILDING MATERIALS ELECTRIC EQUIPMENT & SUPPLIES-WHOLESALE

Products & Services

Signature Supply, LLC sells the following brand(s): Canarm, Deflect-O, Feit Electric, Garvin, Harney Hardware, JMF, JSI, Kissler, Signature, Top Knobs

Method(s) of Payment
Visa, MasterCard, American Express
Refund and Exchange Policy
Signature Supply is committed to providing the simplest, hassle free returns policy for our customers. We will accept returns of new merchandise, provided they remain in the original packaging, for a period of 120 days after purchase. To return merchandise under these conditions, please contact the customer care team for a return authorization number atcustomersupport@signaturesupply.net or at 317.543.0000. Once this authorization number is obtained, returned merchandise can then be shipped directly to our Fishers, Indiana warehouse or picked up by an authorized Signature Supply driver at a future new product delivery date. Freight charges are non-refundable when merchandise is returned and a return freight charge may apply.
While we strive to provide the easiest returns policy possible, particular items may not be returnable. These items include all custom orders and pre-fabricated products.
If you receive an item that is damaged or defective, please notate the damaged items to the driver upon delivery. If items are found to be damaged or defective after the initial delivery date, please contact our Customer Care team to arrange for delivery of a replacement item. Damaged or defective merchandise must be reported to our Customer Care team within 30 days of purchase.
If you find your order has been delivered with shortages or fulfillment errors, please contact our customer care team within five days of the order date to report missing items or fulfillment errors.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.