BBB Accredited Business since

Reindeer Auto Relocation

Phone: (317) 299-2878 View Additional Phone Numbers 5100 Charles Court, Zionsville, IN 46077 http://www.reindeerauto.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Reindeer Auto Relocation moves privately owned vehicles, boats & motorcycles for corporate & private relocations. Moving logistics.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Reindeer Auto Relocation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Reindeer Auto Relocation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Reindeer Auto Relocation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

BBB file opened: May 15, 2008 Business started: 05/13/1997 in IN Business incorporated 05/13/1997 in IN
Type of Entity

Corporation

Business Management
Mr. Timothy Donnar, CEO/Principal Mr. Ritchie Shewmaker, Executive Vice President Mr. Jess Chesney, Quality Care Manager Mr. Alan Waugh, Vice President of International Services
Contact Information
Customer Contact: Mr. Jess Chesney, Quality Care Manager
Principal: Mr. Timothy Donnar, CEO/Principal
Principal: Mr. Ritchie Shewmaker, Executive Vice President
Business Category

AUTO TRANSPORTERS & DRIVE-AWAY COMPANIES RELOCATION SERVICE

Alternate Business Names
Reindeer International Reindeer Logistics, Inc.

Additional Locations

  • 5100 Charles Court

    Zionsville, IN 46077 (800) 428-0589 (317) 299-1717 (800) 548-8330 (800) 548-9720 (800) 548-8430 (877) 977-2008 (866) 500-8445 (800) 548-4020 (800) 548-6860

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/5/2014 Problems with Product/Service
9/28/2014 Problems with Product/Service
8/28/2014 Problems with Product/Service
11/26/2013 Problems with Product/Service
10/18/2013 Problems with Product/Service
2/12/2013 Problems with Product/Service
2/7/2013 Problems with Product/Service
10/31/2012 Problems with Product/Service
10/29/2012 Problems with Product/Service