Business ProfileforMears Automotive

On April 21, 2023, I took my car in for an A/C service. Perviously, I spoke with **** regarding about the appointment; she explained it would include A/C recharge with uv dye & once its full they will do a bench test to make ensure the compressor is working. Total $205. She then let me know if they determine nothing is wrong with the compressor then I would drive it for a couple of weeks to work the uv dye through the system, bring it back and determine the source of the leak. I had this service done and my car started blowing hot air within a few weeks. I brought it back it on May 23, 2023. They inspected the uv dye and said it was the **Rings that were leaking and total was $397 to fix. After paying for this, about 20 minutes of using A/C for the first time, it stop working. So I called them again and explained this. I had to bring it again on May 30, 2023. I asked them while I was dropping it off what does this look like since it seems like there was a misdiagnosis and **** gave me this explanation that on the bottom of the receipt when your A/C is having issues, you may need to bring it in multiple times to find the source of the issue. I felt like that was unfair because you dont see the receipt until the end of your first service and it felt like she was justifying. **** later called saying my A/C compressor was bad. Which I was surprised because they told me the first service was to ensure the compressor was not bad before doing further work. They quoted me $1800 for the compressor work. I took my car to another shop my family goes to and they were able to tell me immediately it was a bad compressor & said took them 20 minutes to run the test to find out it would shut off. it only cost $1000 to repair. I would like to be refunded my $600 as Mears did not fix what what was agreed upon. They were negligent in spending the time to diagnosis my car appropriately in the first service leading them to complete other costly repairs rather than the compressor.