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          Midas has 1 locations, listed below.

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            • Midas

              Lafayette, IN 47904-2402

            Business ProfileMidas

            Auto Repair

            Contact Information

            Lafayette, IN 47904-2402

            Visit Website
            (765) 447-7646

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            Lafayette, IN 47904-2402
            BBB File Opened:
            8/9/2013
            Years in Business:
            12
            Business Started:
            3/6/2012
            Business Incorporated:
            3/6/2012
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • D & L Management Group, Inc.
            Related Businesses
            Business Management
            • Ms. Robin Garrett, Business Manager
            Contact Information

            Principal

            • Ms. Robin Garrett, Business Manager

            Customer Contact

            • Ms. Robin Garrett, Business Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/23/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On 9/14/21 my 2005 was in the Midas Muffler shop at 804 North Sagamore Parkway Lafayette, IN 47904 for an alignment. Service was performed by "David" and paid $73.20 for adjustments. On 9/20/21 the same car was returned for front end shimmy resulting from the alignment. When told repairs were needed to upper control arms, an estimate was received. No work was authorized other than warranty. At least one bolt was broken on the upper control arm of the vehicle during the realignment process by David. The manager Marc Horton and the owner Mike Reed are refusing to release the vehicle without paying repair costs including labor. Currently the car is at his location with the threat of a mechanics lien Via phone call by Mike. I would like my car returned in "AS IS" condition. I will gladly pay for the 20 cents in new bolts I am told were broken by "David". This is a warranty issue. Case # 4241002 has been filed with Midas Corporate. Please contact via e-mail or text. I Drive a lot.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Amy v

            04/07/2022

            I took my car for Midas to fix my thermostat. They said they replaces it and charge me $600 when really it should have only costed $300. When they returned the car to me it sounded way different from when I had dropped it off earlier. Upon further investigation my car had damages done to it thats not costing me $800. The thermostat still does not work right. They said something wasnt plugged all the way. But unfortunately since they have lied to me I do not trust them. The thermostat still actually overheats. Ive already contacted better business. But they wont help. The owner is rude, disrespectful and dishonest. I have threatened legal action which they seem to be unafraid of. Also I told the owner he was not allowed to contact me after being so rude. But he still did. I have receipts to show that he contacted me after I told him that if he did again I would contact the police. Also the people own Midas dont actually care about their customers they only care about scamming people from their money.

            Midas Response

            04/17/2022

            The Owner, a MIDAS franchisee, made numerous attempts to address this customer's concerns. ********************** Corporation strives to satisfy its customers and honors its warranties through its franchise network. We regret this customer is dissatisfied and has refused to return to MIDAS and utilize our warranty coverage to address her concerns.

            Local BBB

            BBB Serving Central Indiana

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            BBB Reports On

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