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Find a Location

Meineke Car Care Center has 1 locations, listed below.

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    Business ProfileforMeineke Car Care Center

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Brakes, Exhaust, Air Conditioning, Tune Ups, Suspension, Wheel Balance, Alignment, Tires, Oil changes

    Business Details

    Location of This Business
    Anderson, IN 46016-5702
    BBB File Opened:
    5/6/2008
    Years in Business:
    38
    Business Started:
    9/19/1985
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Meineke
    Business Management
    • Mr. Phil Scheidler
    • Ms. Jennifer Stites, Manager of Business Development
    Contact Information

    Principal

    • Mr. Phil Scheidler

    Customer Contact

    • Ms. Jennifer Stites, Manager of Business Development

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went into the auto shop to get my car looked at for an evap leak. They then explained I had a coolant leak and needed a new turbo and radiator. I agreed to the work getting done. Was charged ******* for the repairs. Two weeks later I have a coolant leak again. I take it my car back to them and they fix the problem for free because of the warranty. Another two or so months go by and I again have another coolant leak. This time from a hose behind the turbo they had messed with several times from the previous work done . But this time they charged me another $600 because they stated they didnt do anything to the hoses the first 2 times. But yet they needed to remove the hoses multiple times to do the work initially. They refused to even let my father get his military discount as well. On top of that my hood has dents from rough handling. They re applied my under body cover wrong and lost several bolts that are supposed to hold it to the car . So now it hangs off the front bottom of my car. I would like to get my $600 back that they forced me to pay for the last repairs. I should have been taken care of because they were the only people having hands on all of the hoses , parts , bolts etc. A horrible experience. The manager wouldnt even speak to me he yelled from inside the shop telling his team member what to say .
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrea S

    1 star

    11/24/2021

    I was quoted a price on the phone for front pad replacement on brakes. When I got to my appointment they again quoted me ******. The car is only 2 yr old, and they werent that bad. When they got to look at it told me it would be ****** and I had metal in the back tire. That would be extra. When I told them I would go somewhere else they tried to drop it to 130 without honoring a coupon. They lie about pricing. I went to a competitor and saved *****.

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