BBB Business Review

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BBB Accredited Business since

KW Auto Service

Phone: (317) 879-6414 1325 W Troy Avenue, Indianapolis, IN 46225

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We offer a full auto repair shop! Locally owned and operated. Some of our services: Oil Change, Brake Service, Steering/Suspension, Check Engine Light, Cooling/Heating, Charging System and much more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that KW Auto Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for KW Auto Service include:

  • Length of time business has been operating

Factors that raised the rating for KW Auto Service include:

  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

10 Customer Reviews on KW Auto Service
Customer Experience Total Customer Reviews
Positive Experience 10
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 10

Additional Information

BBB file opened: July 22, 2013 Business started: 09/01/2012 in IN Business incorporated: 08/21/2012 in IN
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Kristin Kleinschmidt, Owner
Contact Information
Principal: Ms. Kristin Kleinschmidt, Owner
Business Category

AUTO REPAIR & SERVICE Auto Services - Oil & Lube AUTO REPAIR - MAINTENANCE General Automotive Repair (NAICS: 811111)

Products & Services

KW Auto Service offers the following product(s): Wiper blades, turn signal bulbs, tail light bulbs, and much more

Method(s) of Payment
Cash or Visa, Master Card, Discover
Alternate Business Names
KW Auto Sales & Services, LLC
Industry Tips
Auto Repair Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.