Business ProfileforACE Rent A Car

This company is NOT the good deal you might think you're getting! We rented a 2022 Dark Grey Dodge Charger 3/8/24 to 3/14/24. We had already booked and paid for the car through Priceline. Once we finalized our bill, which was much higher than expected, (and thankfully ACE later worked with us to credit back a few of those charges) we were directed to the lot to receive the rental car. We were told to examine the car carefully, making sure to look closely at the windshield, and report and conditions back to the agent inside. At this point it was after 1 a.m. and was ***** outside. A light in the parking lot above our car had been burned out and it was not easy to see around the car, despite us using our cell phone flashlights. We examined the windshield and car and did not see any damage at that time. Again, there was not an agent with us. With it being very dark and raining we didn't even consider taking photos. So returned inside to sign off with the agent, then left the lot and drove directly to our rental house in *****, **, for the week (which was parked in a carport, not near any other cars).Immediately the next morning in the daylight we noticed some damage to the car on the rear passenger side above the wheel. I didn't think much of the dents and assumed ACE would have had those documented with the person who last rented the car. Regrettably, I did not think to take a photo at this time. At the end of our week when we returned the car, the woman at ACE who checked us in saw the dents, called her manager who checked a log book, and then told us those dents were not in the log book and that we would have to pay for it. We were not shown any sort of log-book of any recorded damages for this car to prove that it had already been documented. They are now claiming that we need to pay over $1500 in damages for dents that were already on the car when we received it.Again, please don't take the risk of working with this company. It is not worth it!