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          Stoops Buick GMC has 1 locations, listed below.

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            Business ProfileStoops Buick GMC

            New Car Dealers
            BBB accredited business

            Contact Information

            1251 Quaker Boulevard

            Plainfield, IN 46168-7932

            Get Directions
            Visit Website
            (317) 839-7771

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            Customer Reviews

            5/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/15/2010

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1251 Quaker Boulevard, Plainfield, IN 46168-7932
            BBB File Opened:
            5/26/2009
            Years in Business:
            33
            Business Started:
            8/30/1990
            Business Incorporated:
            8/30/1990
            Accredited Since:
            10/15/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Stoops Buick, Inc.
            Related Businesses
            Business Management
            • Mr. Jeff Stoops, Co-Owner
            • Mr. Jim Meyers, Co-Owner
            • Ms. Barbara Rady, E Commerce Director
            Contact Information

            Principal

            • Mr. Jeff Stoops, Co-Owner
            • Mr. Jim Meyers, Co-Owner

            Customer Contact

            • Mr. Jim Meyers, Co-Owner
            Additional Contact Information

            Fax Numbers

            • (317) 268-7164
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/10/2021

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            On December 6, 21 I went to Stoops in Plainfield ******* to test drive a 2010 Buick car. While driving I asked the employee in the car what is the noise I'm hearing he said it sounds like mount or strut he also said they would look over to see where the noise is coming from as well do a oil change & someone would call me to let me know what they found to see if I still wanted the car. Tues the 7th a lady called me from Stoops to ask about my experience I told her I'm waiting for someone to get back with me to tell me what's wrong with the ******* thought you were them. She informed me she was sending our conversation to the sales department for someone to call me back. On December 10th I called again to see what's going on I haven't heard from no one. The lady on the phone said the 2010 Buick was sold yesterday. I said Stoops sold the ************ called me, texted me, nor emailed me at all how is that right lady. So we have a problem here someone was supposed to call me but instead they sold the car & wasn't going to say *********** have already went to my bank for the money. This is not in anyway professional especially coming from a dealership.
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            Read 2 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            MC P

            01/03/2023

            I bought a 2019 Acadia on 12-26-22. ********************* was absolutely wonderful to work with! He was very helpful and knowledgeable about the entire process. The financing department was great as well. An overall 5 star rating from me. I will definitely be back and refer my friends and family to **** and Stoops for future needs!
            Read 8 More Customer Reviews

            Local BBB

            BBB Serving Central Indiana

            More Info on Local BBB

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