BBB Business Review

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Description

StreetLinks Lender Solutions specializes in nationwide appraisal management services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that StreetLinks LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for StreetLinks LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 34 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

34 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 4
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 27
Total Closed Complaints 34

Customer Reviews Summary Read customer reviews

7 Customer Reviews on StreetLinks LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 7
Total Customer Reviews 7

Additional Information

BBB file opened: July 07, 2007 Business started: 03/29/2005 in IN Business incorporated 03/29/2005 in IN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Indiana Professional Licensing Agency
402 W. Washington Street, Room W072, Indianapolis IN 46204-2247
http://www.pla.in.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Thomas Hurst, President Mr. Chad Barker, COO Ms. Patty Cooper, Director of Audit & Compliance Mr. Michael Floyd, SVP of Compliance
Contact Information
Customer Contact: Ms. Patty Cooper, Director of Audit & Compliance
Principal: Mr. Thomas Hurst, President
Business Category

APPRAISERS CONSULTANTS-REFERRAL SERVICE Real Estate Appraisers Offices of Real Estate Appraisers (NAICS: 531320)

Alternate Business Names
Assurant Services StreetLinks Lender Solutions
Industry Tips
Contracts

Customer Review Rating plus BBB Rating Summary

StreetLinks LLC has received 3.68 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.