Business ProfileforBecovic Management Group of Indiana

Weve lived at Central Park Apartments in Plainfield for a little over a year. Our air conditioning unit wasnt working properly since mid May which weve sent multiple requests, phone calls, and in person office visits about. For the last three months, our energy bill has been $600 a month for a 2 bedroom apartment because the air conditioner is constantly drawing electricity while not providing air cool enough to lower the temperature. Because of this the lowest itll get is 75 degrees and thats with it running 24/7. Since they wouldnt listen to us we got the electric company involved to confirm the ** is whats broken. An entire month ago (this timeline was confirmed by the complexs maintenance receptionist) *********** confirmed with the office that its broken, director approved that we needed a new unit (no one came to look at it after they just agreed with ****) and said theyd get back with us. 3 weeks pass, nothing. My husband visited the office multiple times for an update as its effecting not only us but an 15 month old baby and dog. Plus the bills are still wracking up since the broken unit is pulling so much electricity. They said theyre working on it still and dont have an update. No one has came to see the unit since May. No evidence of whats being done, no timeline, no accommodations in the meantime. At the 4 week ***** I too talked to two people in the office stating the severity considering the ****** degree weather this week. I was notified they just yesterday (a month after we were told the unit is broken and that we need a new one) sent in an order for a unit but that the worker is on vacation so they dont have a timeline on when itll get delivered or installed. These are not acceptable living conditions or actions by the staff. We have given them time and plenty of opportunities to fix this. We also voiced its unfair that we are paying the $600 bill for them choosing to be slow in fixing the ** and were told thats not their problem.