BBB Business Review
This Business is not BBB accredited
Phone: (888) 544-1436 1052 Summit Drive , Carmel, IN 46032
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Home Service Guys include:
- Length of time business has been operating
- 9 complaint(s) filed against business
- Failure to respond to 1 complaint filed against business OR Failure to respond to 8 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Home Service Guys include:
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||9|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints. Specifically, complainants allege that company cancelled appointments or did not show to perform services and the also allegations that the company caused damage at consumer's homes and did not pay for repairs. . BBB contacted the company in April 2014 and asked the company to address the complaint pattern but BBB received no response from the company.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
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