BBB Business Review

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BBB Accredited Business since

Golden Rule Refrigeration & Air, LLC

Phone: (317) 373-7518 1431 Hession Drive, Brownsburg, IN 46112 http://www.goldenrulerefrigeration.com


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Description

Golden Rule Refrigeration is a full service commercial HVAC/R company providing sales and service to the greater Indianapolis area. We strive to build long lasting relationships based on trust while delivering timely, professional service at an affordable price. In an effort to meet our customer’s needs in a safe and professional manner, we continue to participate in continuing education courses and are fully licensed and insured.

Our experienced, educated service staff is available 24hours, 7days a week to
fulfill all of your HVAC/R needs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Golden Rule Refrigeration & Air, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Golden Rule Refrigeration & Air, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Golden Rule Refrigeration & Air, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 22, 2013 Business started: 05/18/2012 in IN Business incorporated 05/18/2012 in IN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Marion County-Department of Code Enforcement
1200 S Madison Avenue, Indianapolis IN 46225
http://www.indy.gov/eGov/City/DCE/Pages/home.aspx
Phone Number: (317) 327-1291

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Chris Feist, Owner
Contact Information
Principal: Mr. Chris Feist, Owner
Business Category

AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL ICE MACHINE REPAIR AIR CONDITIONING CONTRACTORS & SYSTEMS HEATING CONTRACTORS HEATING & AIR CONDITIONING AIR CONDITIONING REPAIR AIR CONDITIONING SYSTEMS-CLEANING FURNACES-HEATING REFRIGERATION EQUIPMENT-COMMERCIAL-SALES/SERVICE REFRIGERATION EQUIPMENT-SUPPLIES & PARTS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Industry Tips
Heating & A/C Contractors Licensing/Registration-Contractors
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.