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Central Indiana

BBB Business Review

BBB Accredited Business since

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Description

Electronic Toilet Seat Bidets, Infrared Home Saunas, Massage Chairs, Neon Clocks, Exercise Equipment, Furniture, Outdoor Furniture, Spas and Hot Tubs, Outdoor Movie Screens, Above Ground Pools and Pool Accessories, Tanning Beds, Red Light Therapy Skin Rejuvenation Beds, Outdoor Weather Proof Flat Screen TV's, Autoclaves, Ultrasonic Cleaners, Steam Saunas

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Decorate With Daria meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Decorate With Daria include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 4
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Decorate With Daria
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: April 28, 2010 Business started: 04/01/2001 in IN
Type of Entity

Sole Proprietorship

Business Management
Ms. Daria Novak, President Mr. Donald Novak Ms. Jenny East, Customer Service Manager
Contact Information
Customer Contact: Ms. Jenny East, Customer Service Manager
Principal: Ms. Daria Novak, President
Principal: Mr. Donald Novak
Business Category

SPAS & HOT TUBS - DEALERS TELEVISION & RADIO-DEALERS TOILET SEATS MASSAGE EQUIPMENT & SUPPLIES TANNING SALONS EQUIPMENT & SUPPLIES SAUNA EQUIPMENT & SUPPLIES FIBERGLASS - BATHTUBS & SHOWERS SWIMMING POOL EQUIPMENT & SUPPLIES BEDDING Exercise Equipment & Machines - Sales FURNITURE-OUTDOOR All Other Miscellaneous Store Retailers (except Tobacco Stores) (NAICS: 453998)

Products & Services

Decorate With Daria sells the following brand(s): Bio Bidet, Brondell, ClearLight Sauna, Coco Bidet, DreamMaker Spas, Durasport Spa, Hayward Pool Products, Neon Clock USA, Osaki Massage Chairs, Sun Life Saunas, SunBrite TV, WellProma Tanning Beds

Method(s) of Payment
Amex, Visa, Master Card, Discover, PayPal
Refund and Exchange Policy
WARRANTY - All items (except bedding items) will have a manufacturers warranty policy and return/repair instructions to that manufacturer/distributor.  All warranty issues and customer service must be directed to such manufacturer/distributor by the customer.  Decorate With Daria is not responsible for such warranty/customer service issues and shall be held harmless in all cases.   Decorate With Daria, Inc. does not service any warranties and is not responsible for the customer service of any warranted item.  However, we will provide you with the contact information of the manufacturer and warranty procedure and assist you with the warranty process whenever needed.  Most items if used for commercial purposes shall void the warranty, please read the items warranty for any exceptions.
The buyer is 100% responsible for contacting the Manufacturer/Distributor of the purchased item for any and all repair work, parts or replacement.  All return shipping costs may also be the sole responsibility of the buyer.
All returns to the Manufacturer/Distributor must have a Return Authorization Number, which will be emailed to you along with the return instructions from that Manufacturer/Distributor.  There may be a 15% to 25% RESTOCKING FEE on some returned items.  Restock fees are determined by the items vendor.  Return shipping and return shipping cost is the buyers responsibility and we must have a tracking #.
All items approved for return by the Manufacturer/Distributor for cash refund MUST BE returned in new, un-used and re-sellable condition in the original boxes and packing material with all product instructions and parts within 30 Days of receipt of said item.  



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Types of Complaints Handled by BBB

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BBB Complaint Process

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