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BBB Business Review

BBB Accredited Business since 4/19/1997

GVC Mortgage, Inc.

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Phone: (765) 778-8842 Fax: (765) 778-9615 View Additional Phone Numbers 1 Plaza Drive, #3, Pendleton, IN 46064

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BBB Accreditation

A BBB Accredited Business since 4/19/1997

BBB has determined that GVC Mortgage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for GVC Mortgage, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Information

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BBB file opened: April 16, 2008 Business started: 05/19/1996 Business incorporated: 05/13/1996 in IN
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Financial Institutions, IN Department of
30 S. Meridian Street, #300, Indianapolis IN 46204
http://www.in.gov/dfi
Phone Number: (317) 232-3955

Type of Entity

Corporation

Business Management
Mr. Brad Voyles, Owner
Contact Information
Principal: Mr. Brad Voyles, Owner
Related Businesses
GVC Mortgage, Inc. Preferred Capital
Business Category

MORTGAGE BROKERS

Industry Tips

A mortgage will likely be the largest loan of your lifetime. For most, it can be a unfamiliar process where you must trust the company that you are dealing with to be honest and ethical.

Although the majority of mortgage lenders are trustworthy, the best way to gain peace of mind during this process is to be prepared and ask questions.

First of all, know how much house you can afford. This doesn't mean how much a lender tells you that you can afford. Analyze your budget to find out what you are comfortable paying each month.

Take a look at your credit report. The BBB encourages consumers to frequently review their credit report. This gives you the opportunity to verify the accuracy of what is being reported and clean up any errors prior to beginning the mortgage process. This can save you valuable time. You can obtain a free annual credit report at www.annualcreditreport.com.

Know how much of a down payment you have. The amount put down on a mortgage loan can greatly affect the amount of money you spend over the lifetime of the loan. Explore all your options including borrowing from your 401k or retirement account.

When you are ready to shop around for a mortgage, keep in mind that you are the customer and have the right to talk to multiple lenders in order to find one that best suits your needs. Be cautious of high-pressure sales tactics. Familiarize yourself with the different types of lenders such as mortgage bankers, mortgage brokers, savings & loans, etc. Know the advantages of each type and which you feel would be most suitable.

Be sure to keep in mind while shopping for a mortgage not to give multiple lenders permission to pull your credit report. Multiple hits on your credit report can adversely affect your credit rating.

Ask prospective lenders to explain the different types of loans available and carefully analyze the difference between each. Ask about the total cost of the loan including interest rates, points or other fees.

Ask for a Good Faith Estimate of all loan and settlement charges before you agree to the loan and pay any fees. Make sure to find out what fees are refundable should you decide to cancel the loan agreement.

Don't forget to figure in your property taxes. If you are purchasing a brand new home where taxes have not yet been assessed, they can be higher than anticipated. Also keep in mind that during the second year of your mortgage, you will owe taxes for both the first and second year. Be sure to budget accordingly.

Don't be afraid to ask about any charges you don't understand. Also, don't feel pressured into signing any documents until you are completely clear as to what you are signing. You have every right to read each document before you sign it, regardless of how long it takes.

Licensing

This type of company may require licensing. To verify if licensing is required and/or if the company is properly licensed, contact the Securities Division of the IN Secretary of State at 800-223-8791 or visit their website at www.in.gov/sos/securities/index.html.

Industry Tips
Mortgage Tips
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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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