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Find a Location

Royal United Mortgage, LLC has 1 locations, listed below.

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    Business ProfileforRoyal United Mortgage, LLC

    Mortgage Lenders
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.35/5stars

    Average of 496 Customer Reviews

    Customer Complaints

    82 complaints closed in last 3 years

    28 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/10/2008

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Royal United Mortgage LLC, headquartered in Indianapolis, Indiana, is a national mortgage lender. The team focuses on educating clients about the loan programs they invest in. Offering an informed choice, competitive pricing, and training employees to advise clients toward the best mortgage solutions for their individual short and long-term financial goals. 

    Products & Services

    Home Purchase , Home Refinance , Home Equity Loan, Debt Consolidation, VA Loan, Home Equity Conversion Mortgage

    Business Details

    Location of This Business
    7999 Knue Rd Ste 300, Indianapolis, IN 46250-1991
    BBB File Opened:
    10/28/2008
    Years in Business:
    16
    Business Started:
    1/17/2008
    Business Incorporated:
    1/17/2008
    Accredited Since:
    10/10/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    450
    Business Management
    • Mr. Dan McMullen, Compliance Officer
    • Mr. Gabe Allen, CEO
    • Mr. Travis Evans, Complaint Handler
    Contact Information

    Principal

    • Mr. Gabe Allen, CEO

    Customer Contact

    • Mr. Dan McMullen, Compliance Officer
    • Mr. Travis Evans, Complaint Handler
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    82 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I filled out an inquiry with lending tree to check comparative mortgage rates. The following morning I received a barrage of calls from ******* numbers starting shortly after 7am and they havent stopped.Im not sure Royal United is aware of this, but prospective customers do not want to receive 10 calls in a matter of hours. Its insane and by far the worst Ive experienced of any company my information was shared with by Lending Tree. Please put me on your do not call list immediately.
    Read More

    Customer Reviews

    496 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Judy L

    5 stars

    04/14/2024

    We were very impressed with the knowledge and professionalism ************************************* exhibited during the entire process! Along with the fact he was very patient were deciding factors in choosing him over other lending companies.

    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

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