Business ProfileforArbor Homes

We went to purchase a home from arbor homes sales person ***************************** is very rude and disrespectful he treated us as if we could not afford the home, we were referred by our realtor however ******* said we dont need a realtor with a new home build. Moving forward I am disabled and asked for specific windows to open because of my health **** ordered fixed windows however he never explained what a fixed window is I are advised him we were coming in blind so I know nothing about the home build process to later find out fixed mean the windows dont open and no one is willing to replace the windows I have to pay $309000 for this home for items I was misled on purchasing so **** can make a sale I have text messages where ha has talked to me soo bad as a sales person is this acceptable I spoke with ****** who stated **** has been here for years and he believe he explained every step to me if he would have told me the windows dont open I would never had ordered them I also found out fixed windows are the cheapest windows you can buy please help or advise me please I need windows that open due to my husbands disability and this was explained to **** and ************************* said a new build license to exchange the windows and that could take time but theyre still building they put the windows in 4 days ago