BBB Business Review
This Business is not BBB accredited
Holmes Heating, Cooling, and Refrigeration
Phone: (765) 491-5205 4006 Spinel Street, Lafayette, IN 47909
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Holmes Heating, Cooling, and Refrigeration include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
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|Problems with Product/Service||0|
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Customer Reviews Summary Read customer reviews
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Type of Entity
Business ManagementMr. Tom Holmes, Owner
HEATING & AIR CONDITIONING REFRIGERATION EQUIPMENT-SUPPLIES & PARTS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)
When choosing a heating or A/C contractor, consider the following:
Bids for extensive repair or replacement of systems should be submitted in writing. Estimates should always include a full description of the services to be provided and if a trip charge will be assessed. If a system is to be replaced, the estimate should include a full description of additional work required for the installation of ducts, registers, electrical wiring and repair of adjacent surfaces.
Compare more than the cost when examining the bids. Check the size of the equipment each contractor recommends. Ask each contractor to explain how the estimate of the required heating or cooling capacity and equipment was determined.
Check warranty offered: What does it cover? How long and who will honor it? Always keep a copy for your records.
The contractor you choose should provide at least one call back free of charge after installation to check the system. See that this is in the written agreement. Find out if a service contract is available providing you with an annual inspection and maintenance. Check your owner's manual for details on routine maintenance you can perform.
Read the contract thoroughly and understand it before signing. Be sure to keep a copy.
Always ask for identification from any individual claiming to be an inspector or a representative of a utility company.
In certain counties, this type of company may require licensing. To verify if licensing is required and/or if the company is properly licensed, contact the Courthouse in the county where the company is located.