BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Indy Credit Counselors, Inc. include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
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|Problems with Product/Service||0|
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Customer Reviews Summary Read customer reviews
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Type of Entity
Business ManagementMr. Miguel Silva, President Ms. Amy Silva, Account Manager
CREDIT & DEBT COUNSELING BILLING SERVICE
Alternate Business NamesOn Point Management Onpoint Management
The BBB has requested information from this company related to its nature of business, company operations, and the company's management. The BBB's requests included the following items and questions: 1. Copies of the company's promotional materials, advertisements, client contract(s) and related document(s); 2. Information regarding the company's number of clients; 3. References of clients who have used or are using the company's services; 4. Information regarding the company's pricing structure; 5. Information about the company's employees. The company declined to provide the BBB with the above information and items. As a result, the BBB may not have current or complete information about the company.
Companies or organizations offering debt consolidation services do not lend debtors money to pay off their bills. They may, however, offer to total all the money you owe and try to make arrangements with your creditors to pay them what they are owed in manageable monthly installments. They may also offer counseling on good credit and budgeting practices. They cannot obtain the removal of accurate, adverse information on your credit history from credit reporting agency reports.
A variety of providers offer credit counseling services. The cost of the services may range from nothing, or very little, to several hundred dollars in up-front fees plus a monthly membership or service charge based on a percentage of your total debt.
Debt consolidation services may have arrangements with local retailers and financial institutions, such as banks or loan companies, to help set up debtors' repayment plans. Before signing up with a debt consolidation service, ask your major creditors if they have - or are willing to make these arrangements with the service you are considering. If there are no prior arrangements, or your creditors are not willing to make them, you may have a hard time structuring a helpful repayment plan.
This type of company may require licensing. To verify if licensing is required and/or if the company is properly licensed, contact the Indiana Department of Financial Institutions at 800-382-4880 or visit their website at www.in.gov/dfi.