BBB Business Review
BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Angie's List, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Angie's List, LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 324 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||128|
|Total Closed Complaints||324|
Additional Complaint Information
Consumers should be aware that the annual fee for Angie's List is typically auto-renewed on the account the member uses when originally joining Angie's List.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||32|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. William Oesterle, Chief Executive Officer Ms. Angie Hicks, CMO, Founder Mr. Evan Hock, Manager of Company Connect & Help Desk Ms. Mindy Ooley, Angie's List Help Desk Representative Ms. Cheryl Reed, Communications Director
CONSUMERS COOPERATIVE ORGANIZATIONS BUSINESS & TRADE ORGANIZATIONS