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Central Indiana

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This Business is not BBB accredited

Jay's Graf-X

 

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jay's Graf-X
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: May 23, 2005
Business Management
Mr. Jason Livery
Contact Information
Principal: Mr. Jason Livery
Business Category

AUTO BODY REPAIR & PAINTING

Additional Information

The BBB has requested basic information from this company. The BBB has not received a response. Without this, the BBB may not have current information concerning such things as the company's management or its nature of business.

Industry Tips

When your car needs repairs, you don't need a crash course in auto mechanics, but you should know how to find a reliable shop and mechanic. If you have a problem with your car while it is still under warranty, follow the manufacturer's instructions, which may require that repairs be made at an authorized dealership.

If you are looking for a qualified, independent shop, ask friends for recommendations, or request a list of BBB members that do the type of auto repair you need. Be sure to check with the BBB about the shop's reliability. Look for shops that display certification. For major work, such as brakes, transmission or engine repair, you need to find a shop employing a specialist.

Ask as many questions as you need. Don't be embarrassed to request lay definitions. Don't rush the technician into making an on-the-spot diagnosis of the problem. Ask to be called and apprised of the problem, course of action, and cost of work before any work begins.

Before authorizing repairs, get a written estimate for parts and labor. Tell the shop to get your permission before making additional repairs. Ensure you receive notification by having the service manager write a request on the bottom of the repair order. Give phone numbers where you can be reached and before you leave, be sure to understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.

When you pick up your car, get an explanation of all work completed and get all guarantees in writing. Ask that any major new parts that have been installed be pointed out to you. Your repair bill should be itemized so if a problem occurs later, you can prove the item is covered by the guarantee.

Industry Tips
Auto Repair Tips
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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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