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Find a Location

NuSash of Indianapolis has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNuSash of Indianapolis

    Windows

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8098 Shorewalk Dr, Indianapolis, IN 46236-8539
    BBB File Opened:
    12/19/1997
    Business Started:
    12/1/1975
    Business Incorporated:
    12/29/1977
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    11
    Alternate Business Name
    • Nu-Sash of Indianapolis, Inc.
    Related Businesses
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Ronald McKee, President
    Contact Information

    Principal

    • Mr. Ronald McKee, President

    Customer Contact

    • Mr. Ronald McKee, President
    Additional Contact Information

    Fax Numbers

    • (317) 874-2802
      Primary Fax

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased windows and sliding doors for my home in ****. It came with a lifetime warranty for materials and craftsmanship. My windows have something in between the panes of glass that cannot be cleaned. *****, at NuSash, says the panes need replaced and it would cost $2900 in labor. This was in May 2023 after a couple of months playing phone tag because he has a restricted number, and scheduling ***** to come out and measure my windows. ***** and I disassembled several windows to take measurements for new panes. This took less than 1 hour. I could change all the panes in less than 4 hours. I questioned why $2900 in labor? We finally agreed to NuSash providing the replacement panes at no cost. I will have them installed. I have a voice mail recording from ***** telling me that he would be ordering the panes. This was in May. He returned my call I made to his assistant today, 8-29-2023, for him to call me with an update and now he says that he did not order the panes and doesn't remember and hangs up. Then I send him the voice mail recording that he sent me in May saying he was ordering the panes and he says he has covid and cannot help me and hangs up. Ridiculous! The only reason I got ahold of him today is because his assistant quit and she gave me his restricted number, ************ This is likely my only last hope to get these windows fixed by NuSash. Can you help?
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nichole S

    1 star

    11/15/2023

    I had my siding installed June of last year. This is the biggest regret of my life. I used them for windows about 8 years ago and it was an amazing experience, so I thought they were a decent company. When my siding was installed they refused to cover up the nail holes and there were white marks all over my siding. I tried for months to get them to come and do some touch up work but I was always told the painters were super busy and they were working into fitting me on their schedule. Fast forward to a year later, water started leaking through my ceiling in the living room. My ceiling ended up falling. I had a contractor come out and state the siding wasn't flush to the house in some places and water is leaking through. They came out and "fixed it" and halfway painted over the nails in the siding, but not the trim. I called back and spoke to them and they said well trim is usually not painted, it's just primed because people paint them. I informed them I ordered them painted. I call back the next day, and the phone number is out of service. So I have spent a ton of money on siding that is causing other issues in my house.

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