Business ProfileforAuthor Solutions, LLC

I am an author who published with Author House whose book is ranked in the top 15 best-selling all time in its category. Note that the title of the ranking says best-SELLING. Yet, my royalties from Author House come nowhere close to squaring with this seemingly large success. Author House stated that views can also be counted as sales. Why can't the company just 'fess-up if a mistake was made? They want me to prove the sales exceed those for which they have paid royalties. I put this all back on them to do an internal audit, and I provided multiple reasons to them as to why their royalties estimate might be flawed. I have read the reviews here and see that Author House blames the authors and not themselves for any of it. I believe an EXTERNAL AUDIT is necessary to ensure that Author House is providing what it should to the authors, including international sales as justified. My book was laid out and printed well by the publisher, and I marketed it well myself not via Author House or their partners to achieve the high ranking for books SOLD. I have contacted the company and gave them a second chance to explain this disparity, do an internal audit, and reply accordingly. At this time, I cannot recommend the company, but if they find their errors as I requested (hey, mistakes do happen), stop making excuses, think their excuses are acceptable when they are not, stop to realize that so many negative reviews can sink their entire company, and be fair to the authors - without whom they would not be in business - then I might increase my rating. My three stars consist of 5 stars for book layout and printing, and 1 star as of now for royalty payments which gives Author House some benefit of the doubt. Their response on BBB should not focus on the layout and printing I mentioned, but the royalties audit I am requesting (I guarantee they will not find any more royalties due, for which I will dispute this). There are so many complaints on BBB with 1.33/5.0, so one must wonder

The reviewer says he is ranked in the top 15 best-selling in his category. The reviewer failed to mention that it is on the Book Authority website, not Amazon or another book selling website. Book Authority, according to their website, is a book recommendation website. It is actually an affiliate marketing site, each book with an Amazon link. This means the site makes money for clicks to Amazon. The ranks are based on a proprietary algorithm with no further information than that. There are many articles available that explain that the ranks on Book Authority are not based on sales. The reviewers current rank on Amazon is ********* in Books and the best ranking in the travel categories is 12,597.An audit was done on the reviewers sales and all sales reported to AuthorHouse have been reported and paid to the reviewer. The reviewer claims more sales than what has been reported but has not shown proof otherwise.