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          Benjamin Franklin Plumbing has 1 locations, listed below.

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            Business ProfileBenjamin Franklin Plumbing

            Plumber
            BBB accredited business

            Contact Information

            4040 Industrial Blvd

            Indianapolis, IN 46254-2512

            Get Directions
            Visit Website
            (317) 375-2175

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            Customer Reviews

            4.92/5

            Average of 62 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/6/2008

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            All general plumbing, plumbing equipment installations, water quality, drain cleaning, sewer and water excavation, plumbing remodels, drain and water line re-pipes, whole home inspections and annual plumbing maintenance. 

            Products & Services

            Faucets, Garbage Disposals, Water Heaters , Tankless Water Heaters, Sump Pumps, Sewage Pumps, Tub & Showers, Toilets

            Business Details

            Location of This Business
            4040 Industrial Blvd, Indianapolis, IN 46254-2512
            BBB File Opened:
            3/23/2000
            Years in Business:
            48
            Business Started:
            1/1/1976
            Business Incorporated:
            3/23/2000
            Accredited Since:
            6/6/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Authority Brands, Inc.
            Business Management
            • Mr. Mark Dawson, President
            Contact Information

            Principal

            • Mr. Mark Dawson, President
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/11/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Good afternoon,I had Benjamin Franklin Plumbing perform a service call at ****************** on 8-12-23, Invoice #****** for a sewer line back up. I continued to have issues with the plumbing so had another plumbing company out to provide a second opinion. The second plumbing company discovered the toilet had not been placed back correctly. The ****** was too low and the toilet was not sealing correctly and water was leaking out. They had to raise the ****** to correct. I am not requesting a full refund from Benjamin Franklin Plumbing, however, would like to be refunded the cost for pulling and reseting the toilet since this was not done correctly. I have called them 4 or 5 times and was unable to speak with anyone and no one has returned my call. I also have sent emails as well with no response. Please help me contact someone so this can be rectified.Thank you,
            Read More
            Read 2 More Complaints

            Customer Reviews

            62 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sherry M

            04/04/2024

            Options were clear and professional. He worked hard with what we ultimately needed to happen; very nice work.
            Read 61 More Customer Reviews

            Local BBB

            BBB Serving Central Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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