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Find a Location

Urban Farmer, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUrban Farmer, LLC

    Garden Center

    Current Alerts For This Business

    Pattern of Complaint:

    BBB files indicate that this company has a pattern of complaint. Specifically, consumers allege that the company:

    • Fails to ship orders in a timely manner
    • Does not respond to consumer requests for updates, refunds, or exchanges

    On May 24, 2020, BBB requested that the company address this pattern of complaint.As of September 15, 2020, the company has not responded to BBB's request. 

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    120 E 161st St, Westfield, IN 46074-7610
    BBB File Opened:
    1/8/2009
    Years in Business:
    15
    Business Started:
    12/1/2008
    Business Incorporated:
    4/1/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Noah Herron, Owner
    Contact Information

    Principal

    • Mr. Noah Herron, Owner

    Customer Contact

    • Mr. Noah Herron, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/09/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I placed an order on line on June 1st. The dollar amount was $113. I received a tracking number on June 2nd.The item was supposed to be delivered in3 to 5 days.I did not receive the item. The tracking number was for Fed Ex. Their system shows a label was created on June 2 but they never received the item.I have called Urban Farmer 3 times and left messages. I have sent their **************** 3 emails using their inquire system. I have never received any replay.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard G

    1 star

    07/11/2023

    Paid $137 for dead strawberry plants. 3 grape vine never received, 6 near dead blueberry plants. Please will someone put stars in the negative. I would give them -4

    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

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