Customer ReviewsforWhite Oak Construction Corporation
37 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from LaDeana C
01/24/2024
I got my windows from the guys at White Oak. I can't say enough good things about them. They were easy to work with and kept me updated every step of the way. I put windows in my whole house, and I love them!!!!! I would recommend White Oak to anyone!White Oak Construction Corporation Response
01/26/2024
Thank you for the 5-star review, *******! New windows really do breathe new life into a home. We're glad to hear you're so happy with your new windows and with the quality of service our team provided. We appreciate your review and look forward to helping you with any future home improvement needs!Review from Corissa P
11/29/2023
White Oak Construction did our roof on 8/10 and did almost a perfect job. Everyone we spoke to were very friendly and answered all of our questions. They were quick to get the work started and even though they were short handed the install was faster than what we thought they would be. Our only complaint is their clean up job. When they finished the roof, they barely went through to pick up all of the nails that covered the ground. Luckily we had our own magnet that we took through and was able to find at the very least of 50 nails scattered around our house and through our neighbors driveway. They told us multiple times that someone was going to come out and do a better clean up job, but no one ever showed. Had we not cleaned ourselves, ****************, neighbor, or any of our vehicles could have been harmed. That being said, it was a pleasure sitting down with them and doing business together.Review from AJay H
11/27/2023
If someone doesn't want your business and has repeatedly told you that they don't want it, stop calling them. I've said that I do not wish to be contacted in no less than three phone calls. Stop soliciting. Furthermore, do not call to simply "ask questions" about my home. If I don't want your business, then I definitely don't want to talk about the work I have had done on my home by businesses that don't harass people for work. Lastly, the quotes I initially received were outrageous, and the salesmen who have subsequently called have always been rude.Review from Terry M
09/27/2023
We had 9 windows replaced by White Oak Construction, We like them Makes hose look better and hopefully more energy efficient than the old ones. Crew that came to install took about 5 hours to replace the 9 windows They fold in for easy cleaning. Although they are a bit expensive WE are happy with them *********************Review from Debra C
09/13/2023
Please do not target and solicit the elderly and get them to sign a contract when the funds to pay are not available ! This is shady business practices ! If I could give a zero rating for tricking my elderly family member I would !White Oak Construction Corporation Response
09/14/2023
Hi, *****. We value your feedback and apologize that you felt like we were tricking your elderly family member. That is never our intention and doesn't align with our values of exceptional care and trust. We'd love to discuss this situation with you further to make it right. Please reach out to us at ************.White Oak Construction Corporation Response
09/14/2023
**************,
Thanks for your concern. We have steps in place to protect the elderly and other potential customers as well.
First, when an appointment is initially set, we have a manager call back to confirm the appointment. It gives a customer an opportunity to back out or ask any additional questions they may have thought of. We also ask on the phone to any customer that is retired if they have anyone that helps them make decisions on their home, for their protection.
Second, The paperwork we leave a copy of is very detailed and in three different places explains how to cancel an order if they change their mind. This is not in small print. There is one particular form called a Notice of Cancellation that is explained and very easy to understand.
Third, we send out another person to remeasure for our product and walk through the process with a homeowner before we ever order a product (none of these contacts are the same person). The customer has another opportunity here to ask additional questions or back out.
i am sorry you feel they way you do. We take great pride in not taking advantage of the elderly, or any customer for that matter. We operate our business under the guidelines of honest, professionalism and integrity. If you would like to discuss further please feel free to contact our office.
Review from Vicky B
08/29/2023
I had a few windows put in & also had a new side entry door put in. I'm extremely pleased with the work that was done. The windows look great & the door is perfect. All the guys were very nice & professional, they explained everything before they got started on anything. I would highly recommend White Oak Construction to anyone. Thank You again for everything!! **************Review from Mitchell S
08/18/2023
They did a fantastic job installing our new side entry door, they made it look easy to do.White Oak Construction Corporation Response
08/21/2023
Thank you for the kind words! We are so happy to hear you had a great experience and hope you love your beautiful new door. Please let us know if there is anything else we can do we are here for you and all your home improvement needs.Review from Sarah G
08/09/2023
Someone driving this company truck decided to tailgate my vehicle all the way down 135 this morning from County Line road to Southport road. I was driving the posted speed limit and at times going up to 5 mph over, we also drove through a school zone where this driver continued to tailgate my vehicle with a bus in front of me. As he was tailgating my vehicle he also made sure to swerve back and forth in and out of the lane we were in.Thank you for so kindly advertising your business on this truck so that a complaint of your driving could be made. If you are in that big of a rush you should wake up on time, not drive recklessly through a school zone and tailgate a mom with children in her vehicle!White Oak Construction Corporation Response
08/15/2023
Thank you for bringing this to our attention and for taking the time to talk with management to share more information. We appreciate your feedback and working with us on this. I hope, should you need any exterior home improvement projects completed in the future, you will allow our team to work with you to show you the White *******! Thank you again.Review from Alan H
05/13/2023
White Oak replaced some soffit that had been water damaged and the guttering that had caused it. They did a very nice job and did it quickly.The men who did the work were very courteous and thoroughly cleared the area when they were finished. Thank you White Oak.************White Oak Construction Corporation Response
05/15/2023
Thank you for the kind words! Our team strives to provide the best care and we are so glad to hear you had a great experience. We hope you enjoy your new gutters and soffit and the benefits that come with it. Please let ** know if you have any issues or need anything else. We are here for you!Review from Tarra B
04/21/2023
My husband and I absolutely loved the work and the professionalism of this company. They were so friendly and made sure they had the work done as fast as possible. I love everything about my doors and they look AMAZING! I will be referring them to everyone! Again, loved the work.White Oak Construction Corporation Response
05/15/2023
Thank you for the review! We strive to provide the best experience, and are so happy you received exceptional service and love your new doors. Please let us know if there is anything else we can do for you!
Customer Review Rating
Average of 37 Customer Reviews
Contact Information
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.