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          L.J. Stone Company, Inc. has 1 locations, listed below.

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            Business ProfileL.J. Stone Company, Inc.

            General Contractor
            BBB accredited business

            Contact Information

            9100 N Wheeling Avenue

            Muncie, IN 47304-9183

            Get Directions
            Visit Website
            (765) 288-5044

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            Customer Reviews

            5/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/19/1980

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Since 1967, L.J. Stone has gone from a one man operation to one of the largest home improvement companies in Indiana; specializing in one day bath replacements, tub to shower conversions, walk in tubs, replacement windows and doors as well as patio covers, pergolas and retractable awnings. As a second generation family run company we are concerned enough to give you the personal attention and great results you are looking for.

            Products & Services

            Specializing in one day bath replacements, tub to shower conversions, walk in tubs, replacement windows and doors as well as patio covers, pergolas and retractable awnings.

            Business Details

            Location of This Business
            9100 N Wheeling Avenue, Muncie, IN 47304-9183
            BBB File Opened:
            3/17/2008
            Years in Business:
            54
            Business Started:
            1/19/1970
            Business Incorporated:
            1/22/1971
            Accredited Since:
            7/19/1980
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. J Trent Stone, President
            • Mrs. Amy Grubbs, Customer Service Specialist
            Contact Information

            Principal

            • Mr. J Trent Stone, President

            Customer Contact

            • Mrs. Amy Grubbs, Customer Service Specialist
            Additional Contact Information

            Phone Numbers

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            Industry Tip

            BBB Tip: Hire a reliable and trustworthy contractor

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/24/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            My wife and I purchased a bathroom remodel from this company. We signed the contract on October 10,2023. We put a deposit of $2,031 that day. After discussion My wife and I called and canceled this transaction on October 11. The following day October 12, the deposit check cleared my bank. This was cashed before the 72 hour cancelation policy. So I called and asked them to send me a refund check. They replied that they had to wait 10 days. They told me that my refund would be mailed Friday October 24. We are still waiting for the refund check. It should not have been cashed before the 72 hour cancellation period.
            Read More
            Read 1 More Complaints

            Customer Reviews

            22 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Judy B

            04/05/2024

            ******** and ****** were absolutely super! All my work with *** Stone has been great. My deepest thanks and appreciation for doing a great job installing my new windows.

            L.J. Stone Company, Inc. Response

            04/10/2024

            That's wonderful to hear, ****! We're happy to be apart of the work, thank you for choosing **** Stone, ****
            Read 21 More Customer Reviews

            Local BBB

            BBB Serving Central Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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