BBB Business Review
View BBB Rating for CarMax's headquarters.
BBB Business Reviews may not be reproduced for sales or promotional purposes.
A BBB Accredited Business since
BBB has determined that CarMax meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB Complaint Information
Find aggregate BBB complaint information for CarMax. BBB Serving Central Virginia has the full report as that BBB handles all complaints for CarMax.
These agencies may include:
Bureau of Motor Vehicles
100 N. Senate Avenue, Indianapolis IN 46204
Phone Number: (317) 233-6000
Type of Entity
Business ManagementMr. Thomas Folliard, President Ms. Amye Bergman, Customer Relations Director Ms. Diane Cafritz, Legal Counsel Ms. Lynn Mussatt, Vice President Business Operations Ms. Michelle Stone, Paralegal Ms. Audrey Wilkins, Paralegal
Auto Dealers - Used Cars Auto Dealers - New Cars Used Car Dealers (NAICS: 441120)