BBB Business Review
BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Tom Wood Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Tom Wood Automotive include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 42 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||42|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Bureau of Motor Vehicles
100 N. Senate Avenue, Indianapolis IN 46204
Phone Number: (317) 233-6000
Type of Entity
Business ManagementMr. Mike Driver, General Manager Ms. Erin Dyson, Office Manager Mr. John Engle, Operations Manager Ms. Penny Jenkins, Operations Manager Mr. Tom Kashman Mr. Roger Keller, Chief Operating Officer Mr. Steve Kern, General Manager Mr. Bill Richardson, General Manager Mr. Jeff Wood, President
Auto Dealers - New Cars Auto Dealers - Used Cars AUTO REPAIR & SERVICE New Car Dealers (NAICS: 441110)