Educational Consumer Tips

Choosing a Trustworthy and Reliable Auto Transport Service

Author: Better Business Bureau
Published:
Category: Auto

As a consumer, it is important to know how to choose a reputable and reliable auto transport company. Doing so will help you to avoid scams that prey on those shipping their vehicles long distances.

Car shipping scams takes advantage of both the consumer's natural desire for good bargains on expensive services and the proliferation of the internet. In the most common scam, the consumer performs an internet search for auto shipping companies and clicks on a link. He finds what looks like the website for a legitimate shipping company. The consumer asks for a quote for shipping a car and receives what she thinks is a reasonable bargain and instructions for payment. The consumer sends the payment and then waits for a truck that never arrives.

Before you choose an auto transporter it's important to do you research and know what to look out for and beware of. The BBB offers the following tips:

-Avoid doing business with any company that wants your payment sent through a wire transfer service such as Western Union. Legitimate companies ask for checks or credit cards not wire transfers. Any company that asks for a wire transfer is likely planning to take your money and run.

-Carefully examine the company's website. Look out for spelling mistakes, poor grammar and typographical errors. Real companies generally avoid having a large number of mistakes on their websites. Websites with multiple spelling mistakes or grammatical errors were probably hastily put up by a fraudulent company.

-Auto shipping companies are regulated by the United States Department of Transportation's Federal Motor Carrier Safety Administration (FMCSA) and cannot operate without a valid Motor Carrier Number (MC Number). Legitimate companies will provide consumers this number through their websites or representatives while frauds will either hide their number or pass off a fake or expired number. Remember, companies without an MC Number are not authorized to operate in the United States. Investigate the company's credentials through the Better Business Bureau or the FMCSA's Safety and Fitness Electronic Records website.