BBB Business Review

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BBB Accredited Business since

Sophie's Upholstery & Draperies

Phone: (281) 879-6300 Fax: (281) 879-0996 11925 Southwest Frwy., Suite 2, Stafford, TX 77477 http://www.sophiesuph.com View Additional Web Addresses


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Description

This company provides commercial and residential custom draperies, including: bedding, shades, slipcovers, mini blinds, pillows, custom furniture, cornices, interior design and upholstery.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sophie's Upholstery & Draperies meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sophie's Upholstery & Draperies include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sophie's Upholstery & Draperies
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 04, 2005 Business started: 04/01/1982 in TX Business incorporated 10/31/2007 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Theano Raissis, Owner
Contact Information
Principal: Ms. Theano Raissis, Owner
Business Category

UPHOLSTERERS WINDOW COVERINGS

Products & Services

Sophie's Upholstery & Draperies sells the following brand(s): HUNTER DOUGLAS Window coverings, Kravet and Robert Alen Designer fabrics available

Sophie's Upholstery & Draperies offers the following product(s): Custom Iron Hardware, Paris Texas Hardware, The finial company Hardware

Method(s) of Payment
All major credit cards
Refund and Exchange Policy
All orders are custom made to clients specifications therefore there is no refund/exchange policy.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.