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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company specializes in travel agency services.
A BBB Accredited Business since
BBB has determined that Vacations To Go meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Vacations To Go include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 42 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||25|
|Total Closed Complaints||42|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||355|
Type of Entity
Business ManagementMs. Kimberly Aven, Senior Director of Customer Communication Troy Bringle, Vice President Emerson Hankamer, President Elizabeth Jones, Director , Tours and Resorts Christine Parsons, Manager, Customer Service
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Alternate Business NamesWhere to Retire
Industry TipsTravel Tips
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview